At a glance
Give freely
Donation is voluntary and never paid.
Be respectful
Treat donors, families, volunteers and staff with care.
Protect privacy
Share only what is needed and never expose patients.
What we encourage
- Genuine blood requests with accurate, up-to-date information.
- Voluntary, unpaid donation.
- Respect for everyone, whatever their religion, ethnicity, gender, disability, age or background.
- Protecting privacy: share only what helps, and only with permission.
- Responsible sharing: check before you forward a request, and close requests when they are no longer needed.
- Cooperation between donors, organizations, volunteers, hospitals and blood centers.
- Reporting fake requests, fraud and abuse.
What is not allowed
- Fake, exaggerated or duplicate blood requests and false medical claims.
- Fraud and scams, including asking for money for blood, for travel that never happens or for priority.
- Buying, selling or brokering blood, and exploiting someone’s emergency for money or other gain.
- Harassment, threats, abuse, hate speech and discrimination.
- Sexual harassment or unwanted sexual content.
- Impersonating a person, organization, hospital or blood center.
- Doxxing: publishing someone’s private information, such as a phone number or home address, without permission.
- Disclosing a patient’s identity or medical details without authority.
- Manipulating verification, referrals, badges or reports.
- Spam, phishing, malware, security attacks and unauthorized scraping.
Reporting
Report problems with the Report button on the item, or contact us at support@socialbloodbank.com. Tell us what is wrong and why. Moderators review reports and may ask for more information. Some patterns are flagged automatically for review, but people make the decisions.
If someone is in immediate danger, contact the police or emergency services first.
What happens when rules are broken
Depending on how serious and repeated it is, we may:
- Warn the person or organization.
- Remove or hide the content.
- Restrict features, such as creating requests or sending messages.
- Suspend the account.
- Restrict or suspend an organization.
- Close the account permanently.
- Report illegal activity to the authorities when the law requires or allows it.
You can ask us to review a decision at support@socialbloodbank.com. These guidelines are part of the Terms of Service.
Contact us
Questions about this policy, privacy requests and complaints go to our support team. We reply within 30 days.
Revision history
| Version | Date | Changes |
|---|---|---|
| 1.0 | First published version. |